HUIBAO SUPPORT
A clear next step. For every question.
Help with your order, your fit or your installation. Start with a topic below, or contact us with the details.
Track your orderHOW CAN WE HELP?
Find the right place to start.
Your order
Look up your order and its latest available status.
ExploreInstallation help
Prepare your screen, align the protector and check the fit.
ExploreShipping & delivery
Read the available shipping information before you order.
ExploreReturns
Check return requirements and how to request help.
ExploreWarranty & care
Understand the coverage and care information.
ExploreContact us
Tell us what happened so we can help with your next step.
ExploreCOMMON QUESTIONS
Let’s clear things up.
How do I find my iPhone model?+
Open Settings → General → About and read the full Model Name. Pro and Pro Max models need their own matching protectors.
What if I see a bubble after installation?+
Check the supplied installation instructions first. Avoid sharp tools or forcing the glass. If dust, lifting or a fit issue persists, contact support with your model and a clear photo.
Why does my case lift the edges?+
A case that presses against the glass can affect the fit. Check that both the case and protector match your exact model, and avoid forcing the case over the protector.
What information should I include when contacting you?+
Include your order number, full phone model and a short description of the problem. Photos of the fit or packaging can help. Do not include payment card details.
Can I return my order?+
Please check our returns policy for the applicable requirements, then contact support about your order.